What about your thermal insulation? The thickness of insulation is 5cm. Can keep the interior cold and warm , anti-fire as well.
Have you tested each trailer before shipping?
Yes, we do anti-water/electricity circuit/road examination.You can have us do special test too.
What certifications do your food truck trailer pass?
CE, ISO, VIN,DOT.
Does your electricity wire meet our country's standards?
Yes,We choose wires regarding your country standards.
What kinds of kitchen equipment are available for food truck?
Many kinds, such as fryers, ovens, refrigerators etc. Please contact us to get kitchen equipment catalog.
Can the size, appearance and color of your food truck trailer be customized?
Yes, all can be customized according to your requirements.
Do you have the VIN number for your food trailer?
Yes, we have VIN number for every trailer we build. Registration is no problem.
Do you have DOT for your food truck and trailer?
Yes, we have DOT certificate for our food truck and food trailers, in compliance with US food safety standards and Department of Transportation rules
Do I need to refill the Refrigerant?
- If shipment by sea, it will come together with the Refrigerant.
- If shipment by airplane, refrigerant will been removed before shipping, because it is forbidden on the plane, So,it need to refill the Refrigerant.
What refrigerant/gas do you use? What compressor do you use?
We use the R410A or R404A. we use compressor brand: Embraco, Panasonic, Copeland, Tecumseh.
What is the delivery time?
Different country with different delivery time, here is the information for your reference:
- Shipment by sea (seaport to seaport), around 20~60 days
- Shipment by sea (Door to door), around 25~65 days
- Shipment by airplane (airport to airport), around 4~10 days
- Shipment by international express (Door to door service), around 4~10 days
- Shipment by Train + Truck (inland city), around 20~30 days
What is the shipping method?
- Shipment by sea (seaport to seaport);
- Shipment by sea (Door to door);
- Shipment by airplane (airport to airport);
- Shipment by international express (Door to door service);
- Shipment by Train + Truck (inland city);
Do you have any certificate to compliance with our country?
Our production passed ETL, CE, ISO9001, SASO, we do can apply for Form A, CO, and others as customers requirement
Do you have a warranty? How long?
We offer 1 year warranty for all of parts.
How about the payment terms ?
BANK TRANSFER, WESTERN UNION, MONEY GRAM, ALIBABA, ALIEXPRESS, L/C AT SIGHT, ECT
Can you make OEM or ODM?
Yes, welcome importer and wholesaler to contact us for long term business relationship.
Do you have MOQ?
No, we have no MOQ.
Are you the manufacturer or not?
Yes, we are the manufacturer! We are mainly engaged in refrigeration industry! More details, please check “ABOUT US”!